Return Policy

At 80’s Casual Classics, we want you to feel confident when shopping with us. If your purchase is not right for you, our return policy is designed to make the process clear and simple.

30-Day Return Window

80’s Casual Classics offers 30 Days Free Returns. You may request a return within 30 days of receiving your order, provided the item meets the return eligibility requirements below.

Return Eligibility

To be eligible for a return, the item must be suitable for resale and returned in the same condition in which it was received.

• Items must be unworn, unused, unwashed, and undamaged.
• Original tags, labels, packaging, and product boxes must be included where applicable.
• Footwear boxes, branded packaging, and product packaging must not be taped, marked, damaged, or used as the outer shipping box.
• Items must be returned with all accessories or parts originally included.
• Proof of purchase or order information may be required to process the return.

Non-Returnable Items

Some items may not be eligible for return for hygiene, safety, condition, or final sale reasons.

• Items that have been worn, washed, altered, damaged, or used.
• Items returned without original tags, labels, packaging, or product boxes where applicable.
• Items damaged due to improper return packaging.
• Gift cards, where applicable.
• Items marked as final sale or non-returnable at the time of purchase, where applicable.

How to Start a Return

Before sending any item back, please contact our customer service team at [email protected] to receive the correct return instructions and return details.

Please include the following information in your return request:

• Your full name
• Your order number
• The email address used at checkout
• The item you would like to return
• The reason for your return request
• Photos if the item is damaged, incorrect, or has a visible issue

Return Instructions

Please do not send items to any address until our customer service team has provided the correct return instructions and return details. We do not display a fixed return address on this page because return details may vary by order.

Returns sent without contacting customer service first may not be accepted.

Return Shipping Cost

80’s Casual Classics offers 30 Days Free Returns for eligible items. To qualify, customers must contact customer service first and follow the return instructions provided by our team.

If a return is sent without prior approval, is sent to the wrong location, or does not follow the provided instructions, it may not be accepted or may be delayed.

Refund Process

Once your returned item is received and inspected, we will notify you about the status of your refund. Approved refunds will be processed to the original payment method where possible.

Refund processing time is 3–15 days after the returned item is received and inspected. The exact timing may vary depending on your payment provider or bank.

Exchanges

If you need a different size, color, or item, please contact us at [email protected] before sending anything back. Our team will provide guidance based on item availability and your order details.

In some cases, we may recommend returning the original item for a refund and placing a new order for the preferred item.

Damaged, Defective, or Wrong Items

If your order arrives damaged, defective, or incorrect, please contact our customer service team as soon as possible. Include your order number, a description of the issue, and clear photos of the item and packaging so we can review your request.

Please do not return damaged, defective, or incorrect items before receiving instructions from our customer service team.

Final Sale Items

Items marked as final sale, clearance final sale, or non-returnable at the time of purchase may not be eligible for return or exchange unless the item is damaged, defective, or incorrect.

Contact Information

For return questions, refund updates, exchange help, or damaged item support, please contact:

80’s Casual Classics Customer Service
Email: [email protected]